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ASSETO Refund and Returns Policy

Thank you for choosing ASSETO. We are committed to providing you with high-quality web-based software and exceptional customer service. Please review our Refund and Returns Policy carefully before making a purchase.

1. Eligibility for Refund:

  • ASSETO offers a 7-day refund policy from the date of purchase for all web-based software licenses.
  • To be eligible for a refund, your request must be made within 7 days of the original purchase date.

2. Valid Reasons for Refund:

  • You may request a refund if the software fails to meet the functionalities or features as described on our website.
  • Refunds will be considered for technical issues that prevent you from using the software effectively.

3. Non-eligible Circumstances for Refund:

  • Refunds will not be granted after the 7-day period has elapsed since the date of purchase.
  • No refund will be provided for change of mind or if you decide you no longer need the software.

4. How to Request a Refund:

  • To request a refund, please contact our customer support team via email at info@asseto.com within the 7-day period.
  • In your email, provide your order details, including the order number and purchase date, along with a brief explanation of the reason for the refund request.

5. Refund Process:

  • Once your refund request is received and validated, we will process the refund within 5 business days.
  • Refunds will be issued to the original method of payment used during the purchase.

6. Returns Policy:

  • Since ASSETO is a web-based software license, physical returns are not applicable.
  • Upon refund approval, your access to the software will be terminated.

7. Contact Us:

  • If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact us at info@asseto.com
  • Our dedicated customer support team is here to assist you.

Note: ASSETO reserves the right to amend or update this Refund and Returns Policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.

By purchasing and using ASSETO’s web-based software, you agree to abide by the terms outlined in this Refund and Returns Policy.